Roland said the staff seemed to be stretching themselves thin and seem understaffed, as there was only one mechanic. His vehicle was clean when he dropped off his vehicle, but when he got it back, the outside was filthy. It was covered in pollen, leaves, and there were greasy fingerprints on the trunk and hood. It was a poor way to return the vehicle on the customer's behalf. But the work got done, and they explained everything that they had taken care of in regards to his warranty.
Im sorry Mr Roland For the Greasy finger tips, Usually we makesure to Clean those after our repairs are done, Please give us a call so we can follow up with you with that matter. Thank you for the comment it is the only way we know how to improve your experience at our shop.
- Xavier's Auto Center